# I am the Watcher. I am your guide through this vast new twtiverse.
#
# Usage:
# https://watcher.sour.is/api/plain/users View list of users and latest twt date.
# https://watcher.sour.is/api/plain/twt View all twts.
# https://watcher.sour.is/api/plain/mentions?uri=:uri View all mentions for uri.
# https://watcher.sour.is/api/plain/conv/:hash View all twts for a conversation subject.
#
# Options:
# uri Filter to show a specific users twts.
# offset Start index for quey.
# limit Count of items to return (going back in time).
#
# twt range = 1 1
# self = https://watcher.sour.is/conv/npeqnrq
Klarna Claims AI Is Doing Agents' Jobs
Buy-now-pay-later lender Klarna said its AI assistant, powered by OpenAI, is doing the equivalent work of 700 full-time agents and has had 2.3 million conversations, equal to two-thirds of the company's customer service chats, within the first month of being deployed. The AI tool resolved errands much faster and matched human levels on customer satisfaction, Klarna said.
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