An anonymous reader shares a report: Amazon has built one of the world's most efficient delivery systems. Yet people regularly ship junk back to sellers and claim they are returns, often with little to no penalty, merchants say. Amazon has long believed in a system based on pleasing customers above all, including easy returns, but that ethos has hurt the merchants who make up most of ... ⌘ Read more
An anonymous reader shares a report: Amazon has built one of the world's most efficient delivery systems. Yet people regularly ship junk back to sellers and claim they are returns, often with little to no penalty, merchants say. Amazon has long believed in a system based on pleasing customers above all, including easy returns, but that ethos has hurt the merchants who make up most of ... ⌘ Read more