It works for us because there are enough people around and there’s a good chance that someone will be able to help.
Really, I am glad that we have this model. The alternative would be actual on-call duty, like, this week you’re the poor bastard who is legally required to fix shit. That’s just horrible, I don’t want that. 😅
What I was referring to in the OP: Sometimes I check the workphone simply out of curiosity. 😂